Shipping Policy

At thenewwheel.shop, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines our processing times, shipping methods, and rates to ensure a seamless shopping experience.

Processing Time

All orders are processed within 1-2 business days. Please note that orders are not shipped or delivered on weekends or holidays. During peak seasons or promotional periods, processing times may be extended. If there are any delays in processing your order, we will notify you via email.

Shipping Methods

We currently offer:

 Standard Shipping:: Estimated delivery within 3 to 5 business days

• Estimated Delivery Time: 3 to 5 business days from the date of shipment.
• Transit Time: Once your order is dispatched, it typically takes 3-4 business days to reach your designated address.

Shipping Rates

We are pleased to provide Free Shipping on all orders within the USA, ensuring that you enjoy great products without worrying about additional shipping costs.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment and estimated delivery date. Our   Track your order page

International Shipping

At this time, we only ship within the USA. For inquiries regarding international shipping options, please contact our support@thenewwheel.shop

Customer Support

If you have any questions or concerns regarding our shipping policy or your order, please don’t hesitate to reach out to us support@thenewwheel.shop

Feel free to modify any sections as needed, and ensure that all contact information is accurate. This policy aims to convey professionalism and clarity while addressing all essential shipping information

1. Lost or Stolen Packages

   • We are responsible for lost or stolen packages during transit. If your package is missing, please reach out to our customer service team for support, including possible replacement or refund.

Your satisfaction is our top priority. For any questions or issues, don’t hesitate to contact us. We’re here to ensure your shopping experience is exceptional.

CONTACT INFORMATION