Return and Refund Policy

Return and Refund Policy for [thenewwheel.shop]

At [thenewwheel.shop], we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund process. Please read the details below:

1. Returns

  • Eligibility: You may return items within [30] days of receiving your order. Items must be in their original condition, unused, and in the original packaging.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: support@thenewwheel.shop 
  2. Pack Your Items: Securely pack the items in their original packaging. Include all accessories, manuals, and any promotional items.
  3. Shipping Label: We will provide you with a return shipping label.
  4. Ship the Package: Send the package to the address we provide in the return authorization.

3. Refunds

  • Processing Time: Once we receive your returned item, we will inspect it and process your refund within [30] days. Refunds will be issued to the original payment method.
  • Shipping Costs: Shipping Cost is free

4. Exchanges

We Dont  Exchange any product

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us support@thenewwheel.shop . We will arrange for a replacement or refund as applicable.

6. Contact Us

For any questions or concerns regarding our Return and Refund Policy, please contact us:support@thenewwheel.shop

How can Buyers Return Your Product ?

. In store

. By mail 

Select the product condition  that you accept for returns.

. New 

What is refund fee ?

. No refund fee

The product Return in the?

In box

We offer a 30-day return window for returns. If you're not completely satisfied with your purchase, you may return the item within 30 days of receiving it. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was delivered. Only new and unused items are accepted for return.

Trade Name: The New Wheel

Support: 24/7

Business Days and Hours: Closed Monday
10:00 AM to 6:00 PM, Tue, Wed, Fri & Sat
11: 00 AM to 6:00 PM, Thursday
11: 00 AM to 5:00 PM, Sunday

Phone: +1 (509) 224-2685